Privacy Policy

Information we collect

We collect personal information through this website in the following ways:

• Contact form: your role (seller, buyer or other), name, email address and company; your company’s headcount, if you are a seller; and, if you choose to provide them, your job title and a message.
• Email correspondence: the information contained in emails you send to us or exchange with us.
• Session scheduling: the details you enter when you book a data strategy session through our third-party scheduling provider, such as your name, email address and selected time.
• Server logs: the standard logs kept by our hosting provider, which record your IP address, browser user agent and the time of each request, and are used for security and reliability.
• Usage information: analytics cookies record how visitors use this website, such as the pages viewed, the links and buttons used, the website that referred them, their approximate location and their type of device and browser. Where the law requires consent, these cookies are set only after you accept them. See the Cookie Policy.

How we use information

We use personal information to respond to inquiries, to arrange and hold data strategy sessions, to assess whether Riverwell is able to assist you or your company, and to keep records of the relationship. We use usage information to understand how this website is used and to improve it.

Where the General Data Protection Regulation (GDPR) applies, we rely on our legitimate interests in responding to and managing inquiries, on the need to take steps at your request before entering into a contract, and, for analytics cookies, on your consent.

How information is shared

Contact form submissions are not shared with buyers. Riverwell does not sell personal information or share it for cross-context behavioral advertising.

We use the service providers listed below to operate this website. Each processes personal information on our behalf to provide its service.

• Hosting and network security provider: hosting and protecting this website (United States)
• Email and productivity provider: business email and documents (United States)
• Email delivery provider: delivery of contact form submissions by email (United States)
• Scheduling provider: scheduling of data strategy sessions (United States)
• Analytics provider: measuring how this website is used (United States)

Retention

We keep personal information only for as long as it is needed to handle your inquiry and any relationship that results from it. It is then deleted. You may request deletion at any time by writing to luka@riverwelldata.com.

Usage information is kept for no longer than 14 months.

International transfers

Riverwell is based in New York and Dubai, and personal information may be processed in the United States and the United Arab Emirates. The data protection laws of those countries may differ from those where you live. Where required, we use appropriate safeguards for these transfers.

Rights under the GDPR

If you are in the European Economic Area or the United Kingdom, you have the following rights in relation to your personal information, subject to the conditions set out in applicable data protection law. Requests should be sent to luka@riverwelldata.com.

• Access: to obtain a copy of the personal information we hold about you.
• Rectification: to have inaccurate or incomplete information corrected.
• Erasure: to have your personal information deleted.
• Restriction: to limit how your personal information is processed.
• Portability: to receive the information you have provided to us in a structured, machine-readable format.
• Objection: to object to processing based on our legitimate interests.
• Withdrawal of consent: to withdraw your consent to analytics cookies at any time, through the Cookie settings link at the foot of each page.
• Complaint: to lodge a complaint with a data protection supervisory authority.

Rights under California law

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA), gives you the following rights. Requests should be sent to luka@riverwelldata.com.

• Know: to request information about the personal information we collect and how it is used.
• Delete: to request that we delete your personal information.
• Correct: to request that we correct inaccurate personal information.
• Opt out: to direct us not to sell or share your personal information. Riverwell does not sell personal information or share it for cross-context behavioral advertising. You may also turn off analytics cookies through the Cookie settings link at the foot of each page.
• Non-discrimination: to exercise any of these rights without receiving discriminatory treatment.

Children

This website is not directed at children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please write to luka@riverwelldata.com and it will be deleted.

Changes and contact

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Questions about this policy or about your personal information may be sent to luka@riverwelldata.com.